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Medtronic Insulin Pump Litigation

Erin Hively Jun 24, 2021

About Medtronic Insulin Pump Litigation Cases

For people living with diabetes, keeping blood sugar levels in check is of utmost importance. Many have turned to insulin pumps -- cell phone-sized electronic devices that deliver doses of insulin on a pre-programmed schedule -- to help manage their blood sugar. 

Medtronic manufactures a number of different insulin pump systems, touting discretion, convenience, and flexibility among the benefits offered by the devices. But patients using Medtronic’s MiniMed 600 series insulin pumps -- devices they believed were safe and reliable -- learned of serious risks when the company issued an urgent field safety notification in November of 2019 and recalled 322,000 units. 

In February 2020, the U.S. Food and Drug Administration (FDA) classified Medtronic’s action as a Class I recall -- the most serious type of recall -- with the warning that, “use of these devices may cause serious injuries or death.” 

"There have been reported incidents of a loose reservoir that can no longer be locked into the pump. The reservoir can become loose due to a broken or missing retainer ring that prevents a proper lock. The retainer ring can be broken, for example, as a result of dropping or bumping your pump on a hard surface," said Medtronic’s notification to patients. 

Images of Pump Retainer Ring from Medtronic Field Safety Notification: 


Recalled Product:
MiniMed 600 Series Insulin Pumps

Distribution Dates

Device Use

Model 630G (MMT-1715) - all lots before October 2019

September 2016 to October 2019

may be used by persons sixteen years of age and older

Model 670G (MMT-1780) - all lots before August 2019

June 2017 to August 2019

may be used by persons seven years of age and older

When the insulin cartridge isn’t properly locked in position, insulin delivery can be interrupted, leading to hypoglycemia (low blood sugar) or hyperglycemia (high blood sugar). Patients with hypoglycemia can experience dizziness, confusion, and feelings of weakness, while severe cases of hyperglycemia can lead to loss of consciousness, seizure, or death.  

The FDA’s notice in February of 2020 said the company had received a total of 26,421 complaints that the device had malfunctioned in this manner. It went on to say that Medtronic was aware of 2,175 injuries and one death. 

SimplyConvert is working to help firms across the country gather Medtronic insulin pump clients and hold the company accountable. 

SimplyConvert Can Help Your Firm Get Involved Now

SimplyConvert’s proprietary Instant Case Evaluation Platform can help your team seek justice for people who suffered injuries due to Medtronic insulin pumps. 

We partner with the most qualified lawyers in every mass tort to formulate the criteria for qualifying clients. Once we program our AI-powered chatbot with the injury-specific criteria, it is ready to chat with website visitors and qualify potentially viable claims.

Click the button at the end of this post to download SimplyConvert's criteria chatflow for Medtronic Insulin Pump Litigation.

Firms on the SimplyConvert platform can immediately begin intake for Medtronic Insulin Pump cases. (If your team wishes to modify the criteria, we are happy to discuss how we can revise it to work for your practice.) As will all of our Instant Case Evaluators, no litigation-specific training is required.

Getting Started

  • SimplyConvert community members: Simply publish a website page or blog post, add “Medtronic Insulin Pump Litigation” as a starting point for your bot, and you are ready to convert website visitors into qualified clients.

  • Not a SimplyConvert community member yet? Click here to schedule a demo and get started with SimplyConvert. Setup can be completed in as little as 48 hours.

Beyond Instant Case Evaluation: Additional SimplyConvert Advantages

  • Simplified Case Generation: SimplyConvert offers many different options for case gathering at any scale, and we would be happy to discuss them with your team. If you would like assistance in gathering Medtronic Insulin Pump cases or any other matters, please email Marc Stern at

  • FREE Customer Relationship Management (CRM) Platform with Integrated Lead Nurturing Drip Campaigns: Firms on the SimplyConvert platform have access to a robust CRM, built specifically for law firms, that automatically captures all interactions the chatbot has with your potential clients. When qualified leads leave your site without signing a contract, you can keep them engaged with SimplyConvert’s lead nurturing drip campaigns. Powered with an automatic workflow, our thoughtful template emails are fully customizable and keep you top of mind to potential clients who are considering retaining your firm.

  • Simplified Referrals: If you choose not to litigate a case, SimplyConvert is the ideal platform for referring clients to other firms. Our platform offers a straightforward referral process and simplified referral relationships with best-in-class lawyers in every litigation area, allowing you to diversify your practice without the need to increase staff and resources.

From the first conversation to a signed contract, SimplyConvert's automation tools put every step of the client intake process on autopilot. If you’re not already using the SimplyConvert platform, get started today and get back to focusing on your clients.

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