SimplyConvert Connects Mother to Law Firm: $495M NEC Verdict Reached
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In today's fast-paced digital age, efficiency and speed are key, especially in the legal industry.
If your client intake process doesn’t offer 24/7 legal guidance and support, you may be losing potential clients without even realizing it.
The power of SimplyConvert's client intake and retention capabilities were highlighted in a recent $495M verdict involving an infant contracting necrotizing enterocolitis (NEC) from Abbott’s cow’s milk-based infant formula — demonstrating how SimplyConvert’s tech-forward client intake process can connect you with your ideal clients and lead to big results.
SimplyConvert’s Instant Case Evaluator™
SimplyConvert’s Instant Case Evaluator™ revolutionizes the intake process by replacing manual follow-up processes, do-it-yourself chatbot solutions, and inefficient and costly live chat functions.
Instead, SimplyConvert implements an automated system that can immediately accept qualified clients and reject those who do not meet the criteria for the Toxic Baby Formula (NEC) Lawsuits.
This solution significantly improves the efficiency of potential client evaluations and instantly notifies firms of qualified claimants, speeding up the client conversion process.
The inclusion of automated e-sign contracts and direct outreach capabilities has been shown to increase the number of signed cases five-fold.
$495 Million NEC Case
TorHoerman Law was contacted by a mother about a case involving allegations against Abbott, the maker of Similac baby formula for preterm infants used in neonatal intensive care units.
She manages the 24/7 care of her child, who was irreversibly harmed by the formula, while also being a parent to her other child and balancing a full-time job. She reached out to the firm via SimplyConvert’s Instant Case Evaluator™ from her smartphone while in the NICU with her daughter.
Using the Instant Case Evaluator™, the firm was able to streamline the potential client’s evaluation process, automatically follow up with her until she signed a retainer agreement, and be responsive throughout her onboarding.
SimplyConvert’s intake solution meets with potential clients right where they are: online. The mother watched the video below and was directed to SimplyConvert's criteria-based NEC case evaluation.
In today’s world, where instant gratification has become the norm — whether ordering rides, meals, groceries, or booking appointments — legal consumers have come to expect the same level of immediacy.
The Instant Case Evaluator™ meets this demand for quick responses, providing a seamless and efficient experience.
Unlike traditional methods, such as making phone calls during business hours, which might delay or hinder immediate assistance, the Instant Case Evaluator™ ensures that clients receive timely support exactly when they need it.
With SimplyConvert, TorHoerman Law was able to screen, qualify, and present a client agreement using the Instant Case Evaluator™ in under five minutes. Below is a simulation of the mother completing the case evaluation, receiving her results, and being presented with the firm's retainer agreement — all from her smartphone:
SimplyConvert's Instant Case Evaluator™ not only makes a great first impression but also keeps clients engaged throughout the onboarding process, maintaining their trust and confidence in the firm.
The ability to screen and qualify potential clients within minutes is key to gaining clients.
SimplyConvert allows law firms the ability to deliver expertise as consumers expect it, using technology to meet their needs.
For more information, you can read our post highlighting the Toxic Baby Formula NEC (Necrotizing Enterocolitis) Lawsuits and the Similac Cronobacter Recall Lawsuits.
Interested in learning how SimplyConvert's Instant Case Evaluator™ can help your firm?
